Documentation

Ranks

Overview

The RANKS section is used to create a user leveling system.

RANKS are grouped into a RANK SET. Within a RANK SET, you can create an unlimited number of RANKS.

  • You can create a single RANK SET for your loyalty program (for example: Users with Bronze, Silver, and Gold levels).
  • You can also create multiple RANK SETS (for example: A separate set for each CATEGORY of your store. A user may have the rank "Bronze" in the "Electronics" category, but "Gold" in the "Clothes" category).

The RANKS section operates on a simple principle:

  • Choose the user CONDITION required to get the RANK.
  • Choose the REWARD for obtaining the current RANK.

Types

In the loyalty program, ranks can be issued in two ways:

  • Assign a CONDITION, and upon its completion, the RANK will be issued.
  • Do not assign a CONDITION for the created rank. Instead, in the CHALLENGES section, select it as a REWARD for completing a MISSION. The user will then be able to obtain the RANK only by completing a specific MISSION in the CHALLENGES section. A created RANK without a CONDITION will be displayed among all ranks, but the condition for its receipt will state the name of the MISSION that needs to be completed.